FAQ

An ATA Carnet is an international customs document that acts like a “passport for goods,” allowing you to move equipment across borders without paying duties or taxes. It streamlines customs clearance by replacing standard import declarations, which saves a great deal of time, especially when you’re on a tight schedule. The carnet confirms that the equipment will be taken back out of the country; therefore, there is no need for authorities to charge VAT or import fees. With an ATA Carnet, your gear moves through borders far more smoothly, helping you avoid delays, extra costs, and any unnecessary faff. It is indispensable for tours, concerts, exhibitions, and productions where equipment needs to hop between countries quickly and without hassle.

You can estimate logistics costs in advance by gathering the key details of your event, such as routes, the volume and type of equipment, timelines, and any specific requirements. With this information, specialists can calculate transport, customs procedures, and the necessary documentation. The more accurate the information you provide, the more precise the initial estimate will be, without hidden charges. It is also important to consider seasonality, route congestion, and the need for express transport, as these factors can significantly influence the final price. In some cases, we can offer several transparent cost scenarios if the nature of the project allows for it.

For us, it makes no difference whether it is a large event or a small exhibition. Small events often require tight preparation deadlines, unconventional or remote delivery routes, local restrictions, and new safety and security requirements. We take all these nuances into account and offer appropriate solutions. Our value is evident not only in large-scale projects but also in smaller ones.

When temporarily importing equipment into different countries, it is important to consider several key aspects. First, each region has its own customs regulations, including temporary import procedures, the provision of deposits or guarantees, and permit validity periods. Second, the equipment must be properly classified to determine customs duties, taxes, and documentary requirements. Third, there may be restrictions on transporting certain types of equipment, chemicals, radio equipment, or specialized materials. In addition, some countries require advance permission or approval from local authorities, especially for large-scale events or filming. Compliance with all these regulations helps avoid fines, delays, and the risk of equipment being confiscated, thereby ensuring the smooth running of the event.

We can arrange transportation within a very short timeframe. Even if the event is only a few days away, our established contacts with transport and customs partners, along with our well-structured internal processes, allow us to quickly plan the optimal route, select the appropriate transport, and coordinate all necessary documents. However, to achieve maximum process efficiency, budget savings, and the most cost-effective solutions, it is best to contact us in advance. This enables us to plan every stage carefully and offer the client the most effective options.

Yes, we can organize events that take place in several countries in succession. The process begins with a precise breakdown of the stages of transportation and equipment installation in each city. First, we coordinate the dates and times of equipment arrival to ensure it is on site in time for each event. Transport is selected for each section of the route, taking into account customs procedures and possible border delays, so that no interruptions occur. This step-by-step approach allows us to meet tight deadlines and ensure a smooth transition from one country to another, minimizing downtime between events.

Yes, we can handle only specific aspects of the logistics, such as transportation or customs clearance, without providing full event support. In such cases, we coordinate the relevant stages of the work to ensure they fit seamlessly into the client's overall plan and maintain full transparency in all activities related to the selected service. This allows us to integrate our support flexibly into the existing event organization and to expedite processes where necessary. Even with partial support, we ensure that transportation and customs clearance proceed smoothly and comply with all requirements. This approach is especially convenient when the client already has their own solutions for other areas of logistics.